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What Do We Know About How to Build Clinician Trust in Organizations?    

April 30 @ 12:00 pm 4:00 pm America/Washington DC

Hastings Center scholar Carolyn Neuhaus will moderate a panel for the Mullan Institute’s Health Workforce Equity Summit: Rebuilding Health Workers’ Trust in Healthcare Organizations.

Studies show a steady decline in health workers’ trust in organizations, and this decline is significantly associated with a reduction in patient trust in clinicians. To date, most approaches to rebuilding health worker trust have emphasized individual-level interventions and support for leaders. Emerging approaches, however, point to the importance of creating structures and processes that heighten health workers’ voices in the decision-making around clinical care.

This Summit will examine the evidence on the problem and present a series of case studies that may hold promise for rebuilding health workers’ trust and, by extension, patient trust. 

Location: Jack Morton Auditorium, 805 21st Street Northwest, Washington, DC, 20052 
Time: 12:00 pm – 4 pm ET
Reception: 4 pm – 5 pm ET

Panel at 12:45-1:30pm: What Do We Know About How to Build Clinician Trust in Organizations?  

Moderator: Carolyn NeuhausPhD, The Hastings Center

Panelists:            

Hannah Fairley, MD, GW School of Medicine and Health Sciences 

Jodyn Platt, PhD, MPH, University of Michigan

Alden LaiPhD, MPH, NYU School of Global Public Health

Lindsay Martin, MSPH, Innovation Capital

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